HR Challenges in the Insurance Industry
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Case Details:
Case Code : INS028
Case Length : 03 Pages
Period : 2003
Pub Date : 2003
Teaching Note : Available
Organization : Varied
Industry : Insurance
Countries : India
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INS028) click on the button below, and select the case from the list of available cases:
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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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"The real challenge for human resource professionals, especially in the
insurance sector, will begin in the new millennium," said Karrupu Vasu (Vasu),
senior manager (Human Resources) at Bonny Life Insurance.
"What kind of challenge will we face? As of now, the sailing is smooth
for HR professionals as compared to the marketing professionals. As
competition is severe in the insurance sector, it requires a lot of
skill to sell a policy.
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Even finance professionals face difficulties as the interest rates have
been on a downward spiral. They now face the challenge of identifying
the best investment opportunities," said Chenchull Reddy (Reddy),
another manager at Bonny Life Insurance.
"The honeymoon is over. It is time to pull up our socks.
After the liberalization of the insurance sector, private and foreign players in
India have become active. Though there is a lot of scope for growth in the
sector, the availability of human resource with skills suited for the insurance
industry is meager. Therefore, it is difficult to find skilled people," replied
Vasu. |
Both Vasu and Reddy had several years of experience of working in managerial
positions for different service organizations before they joined Bonny...
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